Orders & Payment
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and Shop Pay.
Can I change or cancel my order?
Contact us as soon as possible at info@adiautomotive.com. If your order hasn't shipped yet, we'll do our best to update or cancel it. Once an order ships, it can't be changed, but you can return it under our Return & Refund Policy.
Will I get an order confirmation?
Yes. You'll receive a confirmation email right after checkout, and a second email with tracking information once your order ships.
Shipping
Where do you ship?
We ship to addresses within the United States only.
How long does shipping take?
Orders are processed in 1–2 business days. Shipping takes 5–6 business days, for a total estimated delivery time of 6–8 business days.
Do you offer free shipping?
Yes. Orders of $50 or more ship free within the U.S. Orders under $50 have a flat $10 Standard shipping rate.
Which carriers do you use?
We ship with USPS, UPS, and FedEx, depending on your location and package size.
How do I track my order?
Use the tracking link in your shipping confirmation email. If you can't find it, contact us with your order number.
Returns & Refunds
What is your return policy?
You can return unused items in their original condition within 30 days of delivery.
Who pays for return shipping?
If an item arrives damaged or you received the wrong product, we cover return shipping. For all other returns, the customer covers return shipping.
How long do refunds take?
Once we receive and inspect your return, we process approved refunds within 5–10 business days. Your bank may take a few additional days to post it.
My item arrived damaged. What should I do?
Email info@adiautomotive.com with your order number and photos of the item and packaging. We'll arrange a replacement or refund at no cost to you.