Shipping policy

Effective date: September 2026

1. Where We Ship

We currently ship to addresses within the United States only. We do not ship internationally.

2. Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed after business hours or on weekends begin processing the next business day.

3. Shipping Time

After your order ships, delivery typically takes 5–6 business days.

Total estimated delivery time: 6–8 business days from the day you place your order.

4. Shipping Costs

  • Orders $50 and over: Free standard shipping within the U.S.

  • Orders under $50: Standard shipping is a flat $10.

5. Carriers

We ship with USPS, UPS, and FedEx. The carrier is chosen based on your location and your package's size and weight.

6. Order Tracking

When your order ships, you'll receive an email with a tracking number and link. Tracking may take up to 24 hours to update after the label is created.

7. Address Accuracy

Please review your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible at info@adiautomotive.com. We will do our best to correct the address if the order has not yet shipped. Once an order has shipped, address changes may not be possible.

Customers are responsible for providing accurate delivery information. If a package is delayed or misdelivered, please contact us so we can help review the available options.

8. Delays

Delivery estimates are not guaranteed. Weather, carrier volume, and holidays can cause delays, especially during winter months. If your order hasn't arrived within 10 business days, please contact us.

9. Lost or Damaged Packages

If tracking shows that your package was delivered but you cannot locate it, check around your delivery location and with your local carrier, then contact us for assistance.

If your order arrives damaged or you receive the wrong item, email info@adiautomotive.com with your order number and photographs of the item and packaging. Please contact us promptly so we can investigate and explain the available resolution.

We will review reported shipping problems and work with you to resolve them in accordance with our Return & Refund Policy and applicable law.

Questions? Email info@adiautomotive.com or call +1 724-282-4036.